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Reply | | Hi. Below i will put some messages between HelpDesk and our ClanLeader [tBLc]IIIopox. We hope - someone can help us to restore password to Him |
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Reply | IIIopox to HelpDesk
[tBLc]IIIopox http://clanbase.ggl.com/personinfo.php?pid=2724103 ,
"
Hi. I am trying to reset my password to CB and after that i get next message from your system
"
It has been too long since the last login for this account.
You can gain access by following these instructions;
Have 1 clanleader or trustees confirm this is really your account by making
them to go to <link>:
You will be sent an email with further instructions as soon as they've
confirmed your identity
"
But problem is - no one from our clan tBLc are not
"trustees" so i can`t reset My password. So only ypu can help me to reset my
password to CB. Help me, please to to restore my password
Best regards.
[tBLc]IIIopox |
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Reply | HelpDesk to IIIopox
"
Hi Pavel,
Sorry, but we can not proceed your ticket as there is no screenshot with you HID/PID attached. Please reply and include an ingame-screenshot of your guid alone on the server with the hid/pid mentioned in the console.
You can reply on this email above the line " -- reply above this line -- ",please do NOT send a new email, or change the subject please.
" |
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Reply | IIIopox to HelpDesk
'"
Hi. Screenshot in attachment.
Best regards.
IIIopox
"
{Screenshot was atttached to message} |
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Reply | HelpDesk to IIIopox
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Hi Pavel,
Please contact the ladder/cup supervisor from Tactical Op, they will help
you.
U have to get in contact with some of them. we cant help u
....
" |
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Reply | IIIopox to HelpDesk
"
Hi.
I am wonder.
Have you read my post when i opened ticket? I contacted "some of them", but
didn`t receive any answer during whole month. Why our clanmember [tBLc]Awes
got password reset, but i can`t do it? What is the difference between us?
" |
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Reply | HelpDesk to IIIopox
"
Hi Pavel,
We cant do anything for you about this issue, you have to contact them in any way, try mIRC, ClanBase PM system, Mail them.. Try the game supervisor etc.
" |
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Reply | | So. Problem still didn`t resolved. Contact of our Clanleader iiiopox@tblc.ru. We hope someone can help us to restore password to our Clanleader and reactivate our clan. |
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Reply | "HelpDesk to IIIopox"
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Hi Pavel,
Sorry, but i dont get the problem at all.
http://clanbase.ggl.com/humaninfo.php?hid=2285787
This account does not have any GUID registered. If you want a new clanleader, just start a vote to get it transferred to your new account.
We cant give that account back and screenshots wont help.
"
I am beginnig to think - its impossible to explain to the Helpdesk what we need to restore password for only one person - our clanleader. |
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Reply | | People. Someone help to us please. |
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Reply | its pretty simple 2 do m8
1st start a new clan leader voting
then follow the instructions u have been given+get new CL 2 confirm his identity:
"
It has been too long since the last login for this account.
You can gain access by following these instructions;
Have 1 clanleader or trustees confirm this is really your account by making
them to go to <link>:
You will be sent an email with further instructions as soon as they've
confirmed your identity |
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